Privacy Policy

Introduction

I am committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This website is operated by:
Jacob Ellis
Sole Trader / Freelance Web Developer
Email: support@jacobellis.co.uk

For the purposes of data protection law, I am the data controller of your personal data.

Information I Collect

I may collect and process the following personal data when you use this website.

Information you provide via the contact form

• Your name.
• Your email address.
• Your company name (if provided).
• Your current website platform (if provided).
• Your message.

This information is used solely to respond to your enquiry and provide requested services.

Technical information collected automatically

When you visit the website, certain technical information may be collected automatically, including:

• IP address.
• Browser type and version.
• Device type.
• Pages visited.
• Time and date of visits.
• Referring website.

This information is collected through server logs and analytics tools.

How I Use Your Information

I use your personal data for the following purposes:

• To respond to your enquiries.
• To communicate with you about your request.
• To provide freelance web development and related services.
• To operate and maintain the website.
• To monitor and improve website performance and usability.
• To protect the website against abuse, spam, and security threats.
• To send newsletters and updates (only where you have explicitly opted in to receive them).

I do not sell, rent, or trade your personal data to third parties.

Lawful Basis for Processing

Under UK GDPR, I rely on the following lawful bases:

Legitimate interests

To respond to enquiries, operate my business, maintain website security, and improve website performance.

Consent

Where you have given clear consent, I may use your personal data to send newsletters, updates, or marketing communications. You may withdraw your consent at any time by clicking the unsubscribe link in emails or contacting support@jacobellis.co.uk.

Contractual necessity

Where processing is necessary to provide services you have requested.

Email Communications

When you submit a contact form:

• Your enquiry is stored securely in my database.
• A copy is sent to my business email address.
• If you explicitly opt in, I may also use your email address to send newsletters, updates, or information about services that may be relevant to you. You can unsubscribe at any time by clicking the unsubscribe link in any email, or contacting me on support@jacobellis.co.uk.

Data Retention

class="mt-2"I retain personal data only for as long as necessary, including:

• To respond to enquiries.
• To maintain business records.
• To comply with legal obligations.
• To resolve disputes.

Enquiry data may be retained for up to 7 years unless deletion is requested sooner.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Request restriction of processing.
• Object to processing.
• Request transfer of your data (data portability).

To exercise any of these rights, please contact: support@jacobellis.co.uk I will respond within one month.

Complaints

If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner's Office (ICO). However, I encourage you to contact me first so I can resolve your concern.